We want you to love what you ordered, which is why we offer domestic returns. If something is not right, please follow the directions below to make a return within 30 days of receiving your purchase. Items returned must be new, not used or damaged, and must include all original packaging and tags. Customer is responsible for the shipping costs to return the products. Customer must provide tracking number of shipment back to Top Notch.
- If you are not 100% satisfied with your purchase, you can return the product and get a full refund or exchange the product for another one, be it similar or not.
- You can return a product for up to 30 days from the date you received it.
- Any product you return must be in the same condition you received it and in the original packaging
- In order to process your return, you must email our support team at firstname.lastname@example.org to coordinate where to ship and return the product. Once products have been returned, we will issue the 100% refund.
- Customer is responsible for the shipping costs to return the products. Customer must provide tracking number of shipment back to Top Notch.
Please Note: Your refund will be credited back to the original method of payment, and will be issued 3-4 business days after receipt of return. Refunds do not include any shipping costs paid on your original order (if applicable).
Unfortunately, we are unable to provide our international customers with a free pre-paid return label. We are still happy to issue a full refund for the product within the same 30-day window, less the return shipping cost.
Please email us at email@example.com to initiate your international return. Be sure to include your order number in the subject line.